Welcome to the WorldWideArt Customer Service page!
We are dedicated to providing you with exceptional service and support. Your satisfaction is our top priority, and we are here to assist you with any inquiries or concerns you may have.
How Can We Assist You?
1. Order Inquiries
If you have questions about your order, including order status, tracking information, or changes to your order, please contact us using the methods listed below.
2. Product Information
Need more information about a specific artwork or artist? Our team is here to provide additional details, including dimensions, materials used, and care instructions.
3. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please refer to our Returns & Exchanges policy or contact us for assistance.
Contact Us
We offer several ways for you to get in touch with our customer service team:
Email Support:
For general inquiries or support, please email us at support@worldwideart.it. We strive to respond to all emails within 24-48 hours. To help us assist you more efficiently, please include your order number and a detailed description of your inquiry.
Phone Support:
If you prefer to speak with a representative, you can reach us at +39 0123 456 789. Our phone lines are open:
- Monday to Friday: 9 AM – 5 PM CET
Live Chat:
For real-time assistance, use our live chat feature located at the bottom right corner of our website. Our customer service agents are available during business hours to assist you with your questions.
Social Media:
Connect with us on social media for updates, promotions, and to engage with our art community. You can find us at:
- Instagram: @worldwideart
- Facebook: /worldwideart
- Pinterest: /worldwideart
Frequently Asked Questions (FAQs)
- How do I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking link. - What is your return policy?
If you are not satisfied with your purchase, you may return it within 30 days for a refund or exchange. Please visit our Returns & Exchanges page for more details. - Do you offer international shipping?
Yes, we ship to various countries worldwide. Shipping costs will be calculated at checkout based on your location.
Feedback
Your feedback is important to us! If you have suggestions on how we can improve our customer service or website experience, we would love to hear from you. Please feel free to reach out via any of the contact methods above.
Thank you for choosing WorldWideArt! We look forward to serving you and helping you find the perfect piece of art for your collection.